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Xerox Websites

Welcome to «XEROX HOTLINE»

XEROX HOTLINE - is a support service for end users of Xerox equipment and materials, that are officially launched in Russia and are still being produced.

Here you can find information on installation, setting, operating, after sale servicing of devices for small and medium businesses, and can also get qualified consultation of Xerox specialists.

Devices for small and medium business:

  • A4 personal printers and multifunctional devices (MFDs) with speed up to 30 pp;
  • A3 printers for workgroups with speed up to 50 ppm;
  • A4 and A3 color printers with speed up to 50 ppm;
  • A3 multifunctional devices (MFDs) and copiers for workgroups with speed up to 20 ppm;
  • A4 colour MFDs, with speed up to 20 ppm;
  • Monitors;
  • A4 and A3 scanners;
  • Options, consumables and spares for the equipment listed above.

All devices that are not listed above are part of mid and high productivity equipment range. According to Xerox sales and services policy and having a purpose of making it more convenient for users, the complete information on these devices is to be provided by Xerox partners specializing on servicing these machines in your region. The nearest partner can be found on the service partners search page.

We kindly recommend you visiting Questions and Answers section prior to making a request to «Hotline». Probably you will at once find the information needed.

To place your query please use Ask a question form. The more details you may provide related to your question, the more efficient we can offer you a solution. We also will be happy to have your offers how we may improve our service level.

8 (800) 700 8882 (toll-free for Russia)
+7 (495) 956 3712 (Moscow)
+38 (044) 201 20 37 (Ukraine)
+7 (727) 259 01 99 (Kazakhstan)
We are ready to answer your questions on working days from 8.00 to 19.00 Moscow time

Consultation of Users is carried out in Russian language.