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About XEROX Hot-Line

"Hotline" for small office equipment users operates since June 20, 1999. Over this period a great experience was accumulated regarding online solution of users' problems. In November 1999 in Xerox Training Center a small office equipment lab was established allowing both modeling of problems emerged and their online solution. That undoubtedly improved requests processing quality and quick-response capacity.


Every question will be paid attention to and replied. Most issues addressed to "Hotline" are solved immediately which is an evidence of high qualification of specialists answering your calls. In case the answer to your question is not found at once you will be contacted later and provided all necessary information. All technical, training and research centers of Xerox are networked in a unified information system which means that questions of any level of complexity will be solved very shortly.







We kindly recommend you visiting Questions and Answers section prior to making a request to "Hotline". Probably you will at once find the information needed.

To place your query please use Ask a question form. The more details you may provide related to your question, the more efficient we can offer you a solution. We also will be happy to have your offers how we may improve our service level.